Shipping Policy

Free Delivery on All Australian Orders Over $150
I offer free shipping on all orders over $150 (excluding shipping costs) to Australian addresses. Simply select the option at checkout.

Currently Shipping Within Australia
At this time, we are only shipping within Australia. If you are located outside of Australia and are interested in purchasing from me, please contact me at Hello@caitbillyandbowcreative.au to see what arrangements we can make.

Local Pickup
Local pickup is available. Please email me at Hello@caitbillyandbowcreative.au to arrange a pickup time and location

Delivery Times
I aim to dispatch your order within 3 business days once I receive your payment. Delivery times may vary on custom products, which will be discussed at time of ordering.

Delivery times depend on your location:

  • Deliveries within Australia usually take 2-12 days from dispatch.

Once your order is dispatched, the system will send you an email with a tracking number to monitor the progress of your delivery.

Overseas Purchases - Customer Taxes and Duties
Currently we are not posting overseas, however we may do in the future. please feel free to email any questions to you to Hello@caitbillyandbowcreative.au Customers are responsible for paying any duties, taxes, or other customs charges imposed by the destination country. These are not included in the sale price or shipping costs and are not payable by Cait, Billy & Bow Creative.