Privacy policy.

Effective Date: 31 March 2025

At Cait, Billy & Bow Creative, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights regarding your information. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when you interact with our website, such as when you make a purchase, subscribe to our newsletter, or contact us. The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Other personal information you provide through our website

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Respond to customer inquiries

  • Improve our website and services

  • Send marketing communications (if you have opted in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting our business, such as payment processors, shipping carriers, and email marketing platforms.

4. Cookies

We use cookies on our website to enhance user experience and gather website usage data. Cookies are small data files placed on your device when you visit our website. They allow us to remember your preferences, analyze website traffic, and provide a personalized experience.

When using our Squarespace-powered website, we use the following types of cookies:

  • Necessary Cookies: These cookies are essential for the operation of our website, such as enabling shopping cart functionality or authentication.

  • Performance Cookies: These cookies collect information about how visitors interact with our website, helping us improve its performance. These cookies track page views, time spent on pages, and other anonymous data.

  • Functional Cookies: These cookies allow the website to remember your preferences, such as language or region, to provide a more personalized experience.

  • Targeting Cookies: These cookies are used to track visitors across websites and serve relevant advertisements. You can opt-out of these cookies by visiting your browser settings or third-party platforms.

5. Cookie Consent

When you visit our website, a pop-up notification will appear requesting your consent to use cookies. By continuing to browse our website, you consent to the use of cookies as described in this Privacy Policy. You can manage your cookie preferences through your browser settings.

6. Reporting and Analytics Cookies

Squarespace collects certain information for reporting and analytics purposes to help us understand how visitors use our website. Below is a grid that details the types of cookies used for this purpose:

Cookie Name Function Duration

_ga Used to distinguish users for analytics and tracking. 2 years

_gid. Used to differentiate users on the site for analytics. 24 hours

_gat. Used to throttle request rate for analytics. 1 minute

_gac Used to store campaign-related information for users. 90day

collect

Sends data to Google Analytics for tracking user interactions.

Session-based

7. Your Rights

You have the right to access, correct, or delete your personal information. You can also withdraw your consent to receive marketing communications at any time by contacting us at the email address below.

If you wish to exercise any of these rights, please contact us at:

Cait, Billy & Bow Creative
Email: Hello@caitbillyandbowcreative.au

Address: 33 Sherwood Cres, Narraweena NSW 2099

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations.

9. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

By continuing to use our website, you agree to the updated Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cait, Billy & Bow Creative
Email
Narraweena NSW 2099