Ordering and Pricing

Prices
Cait, Billy & Bow Creative is an Australian-based company. All prices are in Australian dollars.

Payment Methods
We accept payment at checkout via PayPal, & Stripe. All major credit cards, including VISA, MASTERCARD, and BANKCARD.

AFTERPAY is currently unavailable. 

Redeeming a Coupon/Promotional Code
Got a coupon code? Simply enter it at Checkout in the Discount Code section or in your cart in the Coupon Code section.

Codes cannot be used together with any other offers or on previously purchased orders. Promotional codes and discounts exclude gift wrapping and gift cards. Unless specified, promotional codes and discounts also exclude shipping costs.

Custom Orders

I love helping people bring their dreams to life, and if I have the ability to do so, I would be thrilled to create something special for you. Please contact me with your thoughts, images, and ideas.

Please note that while I can draw inspiration from photos, I will not copy exactly what you provide. As a creative, I love to work from inspiration and will aim to capture the essence of what you're looking for.

I offer a range of colours for you to choose from. However, please note that some products may be priced differently depending on the specific item you are interested in.

Macrame Handbags

Please note that all macrame bags are made to order, I will endeavour to have your bag ready to ship within 7 days after order placement.

If you require anything earlier than this please don’t hesitate to contact me to make other arrangements.

Shipping

Free Delivery on All Australian Orders Over $150
We offer free shipping on all orders over $150 (excluding shipping costs) to Australian addresses. Simply select the option at checkout.

Local pick up & Delivery Areas
We are currently only shipping across Australia. 

Local pick up is available in Narraweena, 2099 area code, arranged by appointment only.

Delivery Times
We aim to dispatch your order within 3 business days once we receive your payment. 

Delivery times depend on where you are located. 

Deliveries within Australia usually take 2-12 days from dispatch.

Once your order is ready for dispatch, we will email you to let you know it is on its way. 

This email will include a tracking number so you can monitor the progress of your delivery.

Gift  Wrapping and Messages

Gift Wrap
Gift wrapping is available for most products at a flat rate of $5.95. Simply click the ‘Add gift options’ next to the ‘Add to Cart’ button. Don’t worry if you forget – you can also add gift wrapping at checkout or in your cart.

If you would like to include a gift message, you can do this when you select your preferred gift wrap.

Gift Message (No Wrapping)
Don’t want your gift wrapped but would like to include a gift message? We have you covered. Please send me a message which included what you would like to say.

Contact Us

For any questions or concerns, please feel free to contact us here or text